Collaborates effectively within the team. Is open to, and reacts well to, feedback and looks for opportunities to improve how to work well together within the team.

Collaborates effectively with team, peers and stakeholders. Is warm and empathetic and communicates openly. Consistent and predictable, which means they’re easy to work with because there are no surprises. Looks for opportunities to improve how to work well together within the team. Proactively seeks feedback to improve how they work.

Collaborates effectively with all colleagues across the business. Is a role model for collaboration and creating alignment across teams. Is warm and empathetic and communicates openly. Consistent and predictable, which means they’re easy to work with because there are no surprises. Proactively looks for opportunities to improve how to work well together within the team and across teams at Intercom. Proactively seeks feedback to improve how they work.

Acts as a role model for collaborative and inclusive behaviour. Proactively finds the barriers that slow people down and systematically removes those barriers. Shows the path for others to collaborate well and invests in others to help them collaborate effectively. Helps leadership collaborate more effectively.