Templates
Skill

🛠 Mastery (Quality Analysis)

Your Monzo knowledge and technical capability

🛠 Mastery (Quality Analysis)

Level 1

  • Begins to apply exploratory testing techniques following guidance and training materials

  • Starts to write and communicate simple bug reports with guidance

  • Attends and starts to add value squad rituals

  • Uses tool assisted testing techniques to identify symptoms of bugs

  • Proactive in asking questions, explains what they have tried so far and why that hasn’t worked

Level 2

  • Analyses features, understands impact of change can analyse what areas will be affected by a change

  • Independently creates test scenarios for business features with high customer visibility and medium business risk

  • Writes detailed bug reports according to best practice. Communicates clearly to the engineers with little need for clarification

  • Independently uses tool assisted testing techniques to assist in determining a bug’s root cause

  • Drives releases from a test perspective. Understands the need for quality and weighs up bug impact vs feature impact to assist release decisions

  • Participates in squad rituals

  • Employs appropriate exploratory testing techniques

  • Proactive in asking questions to identify areas of risk

  • Self learns new techniques and tools and seeks out people who can assist them

Level 3

  • Leads conversations when analysing features, advocates for acceptance criteria to be included (Example: advocates for accessibility acceptance criteria to be included in a front-end story)

  • Creates test scenarios for business features with high customer visibility and high business risk. Advises others on how to create test scenarios

  • Advises on testing approach for a feature, advocates for testing lower down the test pyramid (Example: pushes testing of some acceptance criteria down into the unit tests, works with developers to help that happen)

  • Writes detailed bug reports, communicates to developers, advocates for fixes, contributes to defining best practice

  • Debugs complex defects, able to capture root cause (not just symptoms)

  • Identifies areas of testing within the business that can be improved and suggests improvements

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