You have strong verbal and written communication skills and understand how to share insights with stakeholders.


Level 1

You know about the need to translate technical concepts into non-technical language and understand what communication is required for internal and external stakeholders. (Relevant skill level: awareness)

Level 2

You can translate and communicate accurate information to technical and non-technical stakeholders. You know how to facilitate discussions within a multidisciplinary team, with potentially difficult dynamics. You can advocate for the team externally and manage differing perspectives. (Relevant skill level: working)

Level 3

You know how to listen to the needs of the technical and business stakeholders and explain them to each other. You can manage stakeholders’ expectations . You are flexible and capable of proactive and reactive communication. You know how to facilitate difficult discussions within your team or with diverse senior stakeholders. (Relevant skill level: practitioner)

Level 4

You can mediate between people and mend relationships, communicating with stakeholders at all levels. You know how to manage stakeholder expectations and facilitate discussions across high risk and complexity or under constrained timescales. You can speak on behalf of or represent the community to large audiences inside and outside of government. (Relevant skill level: expert)

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